Education

2013 – 2019	Doctor of Philosophy in Computer Science. A Triage Playbook: Privacy Harm and Data Incident Response in the UK.	City, University of London
2007 – 2008	Post Graduate Diploma International Commercial Arbitration (Merit, May 2008). Distinction for Dissertation on Electronic Discovery/Disclosure. Paper published in ‘The International Journal of Arbitration, Mediation and Dispute Management V 74, N 4, Nov 2008, ISSN 00037877’ (The Arbitration Journal by the Chartered Institute of Arbitrators).My blog at www.jollyvip.com/edisclosure	Queen Mary College
2003 – 2004	Distance LLM Computer and Communications Law, completed the modules: IP, Software Protection, Privacy and Data Protection	Queen Mary College
1991 – 1992	Master of Business Administration (MBA Distinction).Distinction for Dissertation on IT Outsourcing	University of Stirling
1978 – 1982	BSc Mathematics with Computing Science (Honours)	University of Surrey

Professional Qualifications/Training

Fellow of the Chartered Institute of Arbitrators (FCIArb), since 2008
Accredited Chartered Institute of Arbitrators (CIArb) Mediator, since 2008
Chartered IT Professional Membership of the British Computer Society (CITP), since 2004
Chartered Engineer of the Engineering Council (CEng), since 2003
PRINCE2 Practitioner (Projects In Controlled Environments)
(IEE PRINCE2 Practitioner Training London 2005 and PRINCE2 Practitioner Exam 2009)
COBIT 5 for IT Assurance (BCS-ISACA, Workshop June 2014).
GCHQ-Certified Cyber Incident Planning & Response training (cm-alliance.com, July 2018, London).
Digital Forensics and Incident Response (City University London, Dec 2007)
WIPO Mediation & Advanced Mediation Workshops, Geneva, May 2008
WIPO Arbitration Workshop, Geneva, Oct 2007
Expert Report Writing (The Academy of Experts, London, Oct 2006)
Open Space Technology training (Blossin, Germany Nov 2006)
Clearstream International Associate on Global Financial Markets and Products (passed the Associate Exams) 2002
DSDM Practitioner Training (Peritas, Jan 1998). Agile PM trainings in 2008.
Group Facilitation Skills and Methods (Institute of Cultural Affairs, Sept 2005)
Strategic Data Modeling (Logica, Aug 1997)
UML Training (Semaphore Europe, Jul 1997)

Languages

English Language (Fluent), Mandarin (Intermediate level:speaking and listening), Bahasa Melayu (Ordinary Level, Malaysia)